Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error code9C1, 9C2
ApplianceClothing Care
Quick answer
9C1 and 9C2 on a Samsung AirDresser signal a power or voltage problem; plug into a dedicated outlet.
Model compatibility: Samsung reuses codes across series and model years, so 9C1, 9C2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Power problem: defective power status, voltage too low or high, or plug-type outlet in use.
The codes 9C1 and 9C2 tell you the Samsung AirDresser has a power problem. Samsung lists these causes: the power status is defective, the voltage is too low or too high, a plug-type outlet is used, or the main PBA is defective. The regional text adds a faulty outlet or worn wiring, an extension cord, a sudden voltage surge, a one-off glitch, or a defect such as a faulty sensor.
What the owner can do
Make sure the AirDresser is on its own outlet, without extension cords, adapters or splitters.
Ask an electrician to check the mains voltage, the outlet and the wiring.
Run the mode again that was active when the error appeared.
bC2 a different panel code that a restart can clear.
Samsung Clothing Care service in Los Angeles
Los Angeles owners can reach Samsung AirDresser service at (310) 896-4231. Keep the model number, the displayed code and your earlier attempts at hand for the call.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
