Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codeE9, 11E Low water level during cycle
ApplianceWasher
Quick answer
E9 and 11E are older Samsung washer codes for LE, a natural drain or water leak with a low water level detected during the cycle.
Model compatibility: Samsung reuses codes across series and model years, so E9, 11E Low water level during cycle may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Legacy codes for LE: natural drain / water leak, low water level during cycle.
E9 and 11E are older Samsung washer codes. Both match LE on the newer list and describe a natural drain or water leak, with a low water level detected during the cycle. They come from a support page covering current and legacy codes, and meanings may differ by model.
Owner checks from the manual text
Check that the drain hose level is not lower than the base of the washing machine.
Look for a water leak.
With no trace of water, switch off the power, reconnect it and try again.
If the problem persists, call the customer support team.
Call (310) 896-4231 if E9 or 11E returns after the checks above. Our Los Angeles team handles Samsung washer repair; tell us the code, the model number and whether you found any leak.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
