Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error code13E
ApplianceWasher
Quick answer
13E is an older code for AE: a signal communication error between the main PCB and sub PCB. Reset at the mains and contact support if it persists.
Model compatibility: Samsung reuses codes across series and model years, so 13E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
13E is a legacy code for AE, a communication error between the main and sub PCB.
13E is a legacy code. Samsung’s Levant support page lists it as the older form of AE, a signal communication error between the main PCB and the sub PCB. That page shows both new and legacy codes, and meanings may differ by model, so this applies to an older series of washers.
Steps from Samsung
Switch off the washer at the mains and wait 30 seconds. Switch it back on and start a new programme. If the problem persists, call the customer support team.
Related codes
Other motor-related entries on the same list include 3C and 3E1, both motor errors.
Samsung washer service in Los Angeles
If 13E returns on an older Samsung washer, call (310) 896-4231 to talk through washer repair in Los Angeles. Be ready with the code, the model number and the mains reset you tried.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
