Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error code3C / 3E / E3
ApplianceWasher
Quick answer
3C and its variants are motor errors on Samsung washers. For 3E, the manual says whether it is a motor or voltage error.
Model compatibility: Samsung reuses codes across series and model years, so 3C / 3E / E3 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
3C, 3E, E3 and 1 3C mean a motor error; on some models 3E is a voltage error.
The codes 3C, 3E, E3 and 1 3C mean a motor error on Samsung washers, across all generations. There is one catch: on some models 3E is a voltage error instead, and your user manual tells you which one applies to your model.
Motor error steps
Samsung’s US guidance is a short wait with the power off, 2 to 3 minutes, followed by a restart of the cycle; service is the step if the error is still there. The Levant list suggests a quicker reset for 3E: mains off for 30 seconds, then a new programme, with customer support as the fallback.
If your model treats 3E as a voltage error
A voltage error means the electrical current supplied to the washer is irregular. Confirm the washer is on its own circuit and not using an extension cord. If the code continues, request service.
Related codes
3E1 to 3E4 are listed as motor defect codes, and 3CP asks for the electronic control to be checked.
Samsung washer service in Los Angeles
If the motor error comes back after the restart, call (310) 896-4231 about washer repair in Los Angeles. Say which code appears, give the model number and describe the resets you tried.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.