Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codeAE / AC communication error
ApplianceWasher
Quick answer
AE, AC and related codes on a Samsung washer mean a communication error. The manual asks for a short power-off and a restarted cycle.
Model compatibility: Samsung reuses codes across series and model years, so AE / AC communication error may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Communication error; AE3 is also listed as a DR Ready modem error.
When a Samsung washer shows AE, AC or one of their variants, it is reporting a communication error. The codes handled the same way are AE, AE6, AEb, AC6, ACb, AC, AC4, AC3, AC5, AE8, AEB, AE4, AE5, 1AC6, 1 AC and AC7. The listing is not tied to one model or series, so it applies to Samsung washers in general.
What the manual says to do
Power the washer off for 2 to 3 minutes.
Power it back on.
Restart the cycle.
If the error continues, request service.
Codes that sit close to this one
AE3 is the DR Ready modem error, which is also listed as a communication error.
If the code returns after the restart, call (310) 896-4231 for Samsung washer repair in Los Angeles, or read about washer repair. Have the code shown on the display, your model number and the restart you already tried ready when you call.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
