Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codeSr, 5r
ApplianceWasher
Quick answer
Sr and 5r mean a system relay error. Samsung's owner step is a 2 to 3 minute power-off and a restarted cycle.
Model compatibility: Samsung reuses codes across series and model years, so Sr, 5r may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
System relay error.
A Samsung washer that displays Sr, or 5r, is reporting a system relay error. The entry is not restricted to one series. There is no hands-on repair for the owner here, only a reset.
Samsung’s reset
Turn the power off for 2 to 3 minutes. After that, power the washer on and restart the cycle. A system relay error that continues is a reason to request service.
Los Angeles owners whose washer still shows Sr can call (310) 896-4231 about washer repair. Tell us the code, the model number and whether the power-off made a difference.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
