Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error code9C7
ApplianceWasher
Quick answer
9C7 is a hardware overcurrent error. Power the washer off briefly, then try again.
Model compatibility: Samsung reuses codes across series and model years, so 9C7 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Hardware overcurrent error.
On Samsung washers, 9C7 means a hardware overcurrent error. Samsung gives no dedicated steps for it and says the general ones apply to every generation: a short power-off followed by a new cycle.
Try this
Leave the washer unpowered for 2 to 3 minutes, then turn power back on and begin the cycle again. Request service if the error continues.
Codes that may be confused with it
9C8 is the software overcurrent error, a close cousin. AE3 is a different kind of fault, a DR Ready modem or communication error, and 9H1 is a power error.
Samsung washer service in Los Angeles
When 9C7 persists, the number for Los Angeles is (310) 896-4231. You can also read about washer repair, and note the model number first.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.