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Samsung appliance repair in Los Angeles
Error Code

Samsung Washer 9E1 Error Code

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Adrian Soto Written by Adrian Soto Appliance Repair Content Specialist Published October 20, 2026
Error code 9E1
Appliance Washer
Quick answer

9E1 is a power error (legacy PH1). A 30 second mains reset is Samsung's first step.

Model compatibility: Samsung reuses codes across series and model years, so 9E1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Power error (legacy PH1).

9E1 is listed on Samsung’s Levant page as a power error, with PH1 as the legacy code. That page mixes current and legacy codes and meanings can differ by model.

Reset first

Switch the washer off at the mains, wait 30 seconds, switch it on and start a new programme. If it persists, contact support.

Related codes

A voltage error also uses 9E1 on the US list: 9C1, 9C2, PF, 3E, 2E and 9E1. The UK table groups it with 9E2 and 9H1 as a power error.

Samsung washer service in Los Angeles

If 9E1 reappears after the reset, call (310) 896-4231 in Los Angeles. See washer repair and prepare the model number, the code and your reset.

Source: Samsung Levant – Washing machine error codes, new and legacy

Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Phone (310) 896-4231
Email info@samsunglosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Los Angeles & Orange County

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