Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codedn
ApplianceWasher
Quick answer
dn shows while a Samsung washer downloads an update; the controls do not respond for about 15 minutes.
Model compatibility: Samsung reuses codes across series and model years, so dn may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Downloading: the washer is installing an update, about 15 minutes, controls unresponsive.
dn on a Samsung washer means it is downloading an update. During the update the controls do not respond, including the dial. Updates take about 15 minutes, and the message disappears when the update is complete.
What to do
Keep the washer powered on while the download completes. If dn has stayed for more than 30 minutes with the washer continuously powered on and no Wi-Fi connection issues, request service.
If dn stays beyond that time, call (310) 896-4231 for Samsung washer repair in Los Angeles; washer repair has more. Tell us how long it has shown and that Wi-Fi is working.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
