Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codeE5
ApplianceWasher
Quick answer
E5 is the older code for a water heater that is not functioning on Samsung washers.
Model compatibility: Samsung reuses codes across series and model years, so E5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Legacy code for HE1: water heater not functioning.
On an older Samsung washer, E5 takes the place of HE1 and reports a water heater that is not functioning. Meanings may vary by model.
What to do
No owner steps are given; Samsung says to call the customer support team.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
