Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codeB2 / 14E
ApplianceWasher
Quick answer
B2, also written bE2, is the current control button code on Samsung washers; 14E is the older code for the same issue.
Model compatibility: Samsung reuses codes across series and model years, so B2 / 14E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Control button issue; 14E is the legacy code for B2 (bE2).
B2, also written bE2, is how a current Samsung washer reports a control button issue. An older series shows 14E for the same thing. The meaning can differ by model.
What the manual suggests
Samsung’s older-series text blames a control button pressed for too long. Look over the panel for a sticky or pushed-in button, take the washer off mains power and gently wipe the buttons with a barely damp cloth. Customer support is the next call if it stays.
If the buttons are clean and B2 or 14E still shows, call (310) 896-4231 about Samsung washer repair in Los Angeles. More is on the washer repair page. Have the code, the model number and the cleaning you did ready.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.