Written by
Adrian Soto Appliance Repair Content SpecialistPublished October 20, 2026
Error codebE1 / 12E
ApplianceWasher
Quick answer
bE1 is the current power button code on Samsung washers; 12E is the legacy code for the same issue.
Model compatibility: Samsung reuses codes across series and model years, so bE1 / 12E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Power button issue; 12E is the legacy code for bE1.
A power button issue is what bE1 means on a Samsung washer. Washers from an older series display 12E instead. Meanings may vary by model.
What the manual says
The button may have been held in too long.
Check whether any buttons are sticking or stuck in.
Disconnect the washer from the mains.
Clean the buttons with a lightly dampened cloth.
If the problem persists, call customer support.
Related button codes
The same wording applies to B2 / 14E, the control button issue. A button that is simply defective shows as bE3 / 18E. Do not mix either up with bE, a motor speed sensor error.
Samsung washer repair in Los Angeles
When the power button code survives cleaning, ring (310) 896-4231 for Samsung washer service in Los Angeles. The washer repair page explains more. Have ready the code, the model number and the way you cleaned the buttons.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
