Skip to content
Samsung appliance repair in Los Angeles
Error Code

Samsung Washer dS dE dC Door Error Codes

Error code dS / dE / dC door error
Appliance Washer
Quick answer

A group of door codes on Samsung washers means the door is not detected as closed and locked.

Model compatibility: Samsung reuses codes across series and model years, so dS / dE / dC door error may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Door error: the door is not detected as closed and locked.

On a Samsung washer, the codes dS, d5, FL, LO, L0, dE, dE1, dE2, dC, dC1, dL, 1 dC, 1dC4 and 1dC1 all mean the door is not detected as closed and locked. On some models dC is an unbalanced load error instead, so check your user manual to see which it is for your model.

What to check

Check that the latch is securely fixed, that laundry or other items are not caught in the door, and that the door is closed and secured correctly. If the code cannot be corrected, or the door or latch is damaged, request service.

Notes from Samsung

  • The code may appear even when no cycle is running if Child Lock is enabled and there is water in the tub. If the door is not closed or Child Lock is not turned off within 30 seconds, the washer drains the tub.
  • FlexWash washers show 1dC4 if the rubber button next to the upper washer’s latch is missing. Service is not required in that case, and replacing the button fixes the error.

Related codes

An Add Door fault is listed as ddC / dC3. The Child Lock drain message is CL, and dn appears during an update.

Samsung washer service in Los Angeles

A door that will not lock after these checks is a reason to call (310) 896-4231 about Samsung washer repair in Los Angeles. More is under washer repair. Have the exact code, the model number and what you checked ready.

Source: Samsung US – Washer information and error codes; Samsung Latin America – Washing machine information and error codes

Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

Seeing this code on your Samsung appliance?

Book a specialist visit for a clear estimate and approval before any repair.

Ready to get your Samsung appliance working again?

Book a repair online or call us — clear estimates and approval before any repair work begins.

Book a repair

Tell us what’s wrong — we’ll take it from there

Share a few details and we’ll confirm an appointment. Prefer to talk? Call us and we’ll help right away.

Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Los Angeles & Orange County

Request your repair

Fields marked with * are required.

Call Book a Repair