Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codeUb, dc, U6, Ur, UE, 1 Ub, 1U6
ApplianceWasher
Quick answer
Ub and its variants mean the load is unbalanced in the tub. Rearrange the laundry and restart; Ur only means the washer is retrying.
Model compatibility: Samsung reuses codes across series and model years, so Ub, dc, U6, Ur, UE, 1 Ub, 1U6 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Unbalanced load error; Ur is informational because the washer rebalances and retries the spin.
Ub, U6, UE, 1 Ub and 1U6 mean the load in the washer is unbalanced inside the tub. dc can mean the same on some models, though on other models it is a door error, so check your user manual. Ur is different: it stands for Unbalanced Load Retry. The washer adds more water, tries to balance the load and tries the spin again, which makes the cycle longer. Ur does not mean there is an issue with the washer.
What to do
With all the other codes, the washer will fail to complete the cycle because of the unbalanced load. Samsung’s steps:
Untangle and rearrange the laundry so it sits more evenly in the tub.
Close the door and restart the cycle by pushing Start.
If the error keeps coming back, see Samsung’s guide for a washer that won’t spin.
Related codes
SUd and 5d: excessive suds, another code where the washer pauses.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
