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Samsung appliance repair in Los Angeles
Error Code

Samsung Washer HE2 Error Code

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Adrian Soto Written by Adrian Soto Appliance Repair Content Specialist Published September 5, 2026 Updated October 20, 2026
Error code HE2 Dryer heater not functioning
Appliance Washer
Quick answer

HE2 on a Samsung washer-dryer means the dryer heater is not functioning. The listed action is to contact Samsung support.

Model compatibility: Samsung reuses codes across series and model years, so HE2 Dryer heater not functioning may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Dryer heater not functioning (washer-dryer).

HE2 is a current Samsung code for a dryer heater that is not functioning, which applies to a washer-dryer. It comes from a support list of current and legacy codes where meanings may differ by model.

Samsung’s guidance

Call the customer support team. No owner steps are listed for HE2.

Codes around HE2

  • HE3: steam function not operating normally
  • HC: heater error
  • HOT: appliance too hot, not a fault

Samsung washer repair in Los Angeles

Call (310) 896-4231 if HE2 is on your washer-dryer. We book Samsung washer repair in Los Angeles; keep the code and model number ready.

Source: Samsung Levant (Lebanon) – Washing machine: what does the error code mean (new vs legacy codes)

Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Phone (310) 896-4231
Email info@samsunglosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Los Angeles & Orange County

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