Written by
Adrian Soto Appliance Repair Content SpecialistPublished September 5, 2026Updated October 20, 2026
Error codeHE3 Steam function not operating normally
ApplianceWasher
Quick answer
HE3 on a Samsung washer means the steam function is not operating normally. The listed action is to contact Samsung support.
Model compatibility: Samsung reuses codes across series and model years, so HE3 Steam function not operating normally may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Steam function not operating normally.
HE3 on a Samsung washer tells you the steam function is not operating normally. It is a current code on Samsung’s list of current and legacy washer codes; meanings may differ by model.
What the manual says to do
The support text says to call the customer support team and gives no owner checks for HE3.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
